Returns & Exchanges
At Hollow Socks, we want you to be completely satisfied with your purchase. If your new socks aren't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the unwashed and unworn socks in their original packaging, ensuring all tags and labels remain attached.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.